Dear Patients 

On June 15th our office will reopens, you may be wondering what precautions we are taking to ensure your safety. While the appointment process may look a little different, don't worry, we have always been on the front lines of preventing the spread of diseases. From treatment and waiting room disinfection to the strict use of personal protective equipment (PPE), THE SAFETY OF PATIENTS AND STAFF MEMBERS CONTINUES TO BE OF ULMOST IMPORTANCE. 

During the COVID-19 Crisis and beyond, the safety of patients and staff continues to be a top priority. When it comes to preventing the spread of disease, rest assured that we have been strict on universal precautions. Precautions have always included the use of masks, glasses, gloves, sterile instruments and devices as well as clean and disinfected environmental surfaces. Additionally, frequently touched surfaces such as door handles, chairs, desks and bathrooms are cleaned and disinfected often. Other objects that may be difficult to disinfect, such as magazines, reading material and refreshment station, may even be removed all together.

We would like to ask you to BRUSH YOUR TEETH AT HOME BEFORE COMING TO THE OFFICE.

The process may look a little different

While your check-in may involve a few extra steps this will help ensure the safety of patients and staff. For instance, the process may include screening and triage questions, waiting in your vehicle versus the waiting room, checking your temperature or asking that you follow social distancing and infection control etiquette. Upon your arrival, you could call our office at (503) 253-7579. We recommend not bringing companions to appointments, unless necessary. If companions do accompany patients, they will be screened during patient check-in. 

During your appointment, you may be asked to use a hydrogen peroxide rinse, which just helps bring down the amount of germs and viruses in the mouth to lower a level. We would ask you to wear MASK WHEN ENTER into our office and wear MASK AFTER orthodontic procedure. There may be less patients in the office at one time to promote social distancing. If you have any questions or concerns, our team is available to provide answers.

Thank you very much, be safe.

May 17th, 2020